Duncan Bannatyne VS Trip Adviser
The Glaswegian entrepreneur said the internet giant was risking the livelihoods of dozens of hoteliers and restaurateurs thanks to its policy of publishing all reviews it receives.
He said he is considering suing the site over what he claims is a “dishonest” review published about one of his hotels and accused the internet giant of trying to “bully” him into silence using threatening letters. Mr Bannatyne said the US-based internet website should commit to removing fraudulent or defamatory reviews, rather than its current practice of just offering right of reply.
TripAdvisor claims to be the world’s biggest travel site, with 35 million reviews, all written by consumers, on its pages. It is increasingly influential, with many travellers using the site before choosing their holiday destination.
Last year hundreds of hoteliers and restaurateurs last year threatened to bring legal action against the company over claims some of the reviews are defamatory, untrue and occasionally fake.
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Fear of a pirate attack saw guests aboard the Spirit of Adventure ordered to take shelter below deck as a speed boat carrying men suspected to be pirates drew up alongside the cruise liner, reports the Telegraph.
Specialist regional airline Flybe has reported £5.7m ($8.9m) annual profits for the year ending March 2010.
The results mean that the UK firm stayed in profit throughout the recession, having just broken even with £0.1m the previous year.
However, underlying profits - which ignore exceptional gains and losses - fell from £12.8m to £6.8m, despite passenger numbers remaining unchanged.
The privately-owned Exeter-based firm is the UK's biggest domestic carrier.
Flybe's chairman, Jim French, claimed that it was "one of only three major European airlines that have reported profits throughout the recession".