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12 months ago
Salary: Up To £28,000
Location: London, Central/West End, City, East London, North London
Job type: Permanent
Contact: Mark Thompson
Category: IT Jobs

1st Line Support Analyst, London, Up To £28,000

Due to continued expansion and increased market share, our client who are a well established Independent Business Travel Management Agency are now looking to employ a 1st Line Support Analyst. 

Reporting to the Group Head of IT working within a team across multiple sites, this role encompasses all of the requirements of maintaining, supporting and developing internal/external applications.

Successful candidates will be able to demonstrate a balance between a supportive role by responding to customer requests within SLA, and a proactive role by ensuring that the organisation maintains a competitive advantage in the market.

You will:

  • Have illustratable problem solving skills
  • Demonstrate a desire to acquire new skill sets and technologies
  • Provide 1st and 2nd Line support for internally developed systems
  • Provide bug fixes for .NET solutions
  • Support of Agresso Business World and Central Command

Experience with:

  • Travel experience (Desirable)
  • MS SQL
  • .NET
  • Agresso Business World

You will be:

  • Professional, calm and mature in your approach to your responsibilities.
  • Ambitious and possess the determination to excel
  • An excellent communicator with a strong sense of ownership and urgency
  • Detail orientated with strong organisational and analytic skills
  • Able to work autonomously and as part of a team
  • Positive, confident and resilient personality with “can do” attitude

In return our client will:

  • Provide you with an open and friendly work environment
  • Provide you with accurate feedback based on a transparent appraisal process
  • Offer you development opportunities across our whole technology stack
  • Provide a wide range of flexible benefits which can be tailored to your specific needs

The 1st Line Support Analyst - Travel Industry role would ideally suit a 1st Line Support Analyst who has experience working within the travel industry and on behalf of corporate clients.

If you wish to apply for the role of 1st Line Support Analyst - Travel Industry, please click the link below or call Prospects4Corporate Travel on

Alternatively apply online via our website javascript:void(0); where you can register your CV, get job alerts and see all of our current vacancies.

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