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about 1 month ago
Prospects4CorporateTravel
Salary: Up to £28k p.a
Location: Slough
Job type: Permanent
Contact: Recruitment Team
Category: Business Travel Jobs

1st Line Travel Technology Support, Berkshire, up to £28k
Our client is an award winning Business Travel Management agency that has considerably expanded in the last 2 years. With offices throughout the South of England and a growth in online technology, they are now looking for a Business Travel Consultant who is keen to move across into 1st Line Travel Technology Support. This is an excellent opportunity to embark on anew career path within the Business Travel Sector.

The responsibilities of the 1st Line Travel Technology Support position are as follows:

  • Provide 1st line Travel Technology support for internal technical queries coming into the Client Services department
  • Either solving technical queries yourself, or escalating to 2nd level support team
  • Supporting Client Services team with day-to-day system updates
  • Synchronising traveller profiles across systems & platforms
  • Providing Online Navigational Support and technical support for our online Travel booking systems
  • Supporting multi-GDS offices with travel policies, scripting & smart agent desktop workflows
  • Setup and testing systems for Services & Implementations team
  • Update systems for client changes to preferred vendors or policies
  • Provide system updates client reference fields and other tasks
  • Providing additional duties, as necessary to achieve and produce a high quality support solution
  • Work onsite at all other office locations as required

The Skills required for the 1st line Travel Technology Support are:

  • The successful candidate will have a passion for using technology and travel systems. You will naturally have high levels of attention to detail and be someone who pro-actively likes solving problems.
  • You will require an excellent knowledge of Sabre/Amadeus/both, Evolvi, Conferma, Concur, or other travel systems, and be able to pick up systems quickly.
  • You will be organised, able to work with little supervision, and have a keen willingness to learn new skills. You will be required to complete a wide variety of tasks to given deadlines.
  • You will have excellent written and communication skills and had previous experience in administration.
  • Computer skills and Microsoft Office experience is essential, especially Excel.

To apply for the 1st Line Travel Technology Support position, please click on the link below:

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