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24 days ago
Salary band: £20k - £25k
Location: Bedfordshire
Job type: Contract
Contact: Anonymous
Category: Hospitality Jobs
Our client a dynamic and rapidly growing business is looking for an experienced Account Coordinator to join their established team. The ideal candidate must be enthusiastic, energetic and highly organised.

Key Accountabilities & Responsibilities

" Create excellent working relationships with client, depots, internal contacts and team members.

" Ensure compliance with all Company policies

" Creating and generating analyses reports in line with customer contract e.g. strike rate, stock availability, N/A reports, order fulfilment, non trading units, Stock management & slow moving, credit reports, cash adds and rebates.

" Creating monthly client review pack and ensuring accurate data and issued within agreed timelines.

" Maintaining and generating monthly and weekly customer specific reports and management of adhoc reports as required.

" Attend customer meetings where requested to develop and build excellent working relationships

" Carry out proactive contract maintenance on all accounts.

" Active involvement in contract/business reviews covering service performance, own brand activities, product blocking, financial reviews, product rebates

" Taking competent meeting minutes and onward management of actions.

" Effectively manage product changes with the implementation of new listings to the agreed timelines. In addition effectively manage out stocks of discontinued / zero selling lines. Manage recovery of storage & write off costs as required.

" Effectively manage communication and implementation of route changes

" Effectively handle customer issue resolution

" Maintain accurate product buying lists and customer brand details within the system for all accounts

" Effectively manage product recall in line with company process and customer requirements.

" Manage new account openings / closed accounts procedures

" Participate in relevant pre set up / project meetings

" Implementation of contract creation and maintenance

Knowledge, Skills, Experience

" Customer facing

" Educated to G.C.S.E. level standard or equivalent desired, but not essential

" Competent systems business user (Word, Excel, Power Point) In particular Excel with intermediate formula knowledge.

" Interpersonal, problem solving, communication and organisation skills

" Experience in a fast moving environment.

" Good team player.

" Attention to detail

" Full UK driving license

" Account handling experience

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