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about 1 year ago
Salary: £16k - 18k per year + Benefits
Location: UK
Job type: Permanent
Contact: Recruitment Team
Category: Admin Jobs, Office Jobs, Operations Jobs, Travel Agent Jobs

Administration Executive, £18K, Hertfordshire

Our client is one of the largest independent tour operators that specialise in tailor-making unforgettable journeys to Africa, Australasia and the Far East. 

Our client is looking for a motivated Administration Executive to join their After Sales team. As an Administration Executive you will liaise with the sales team and clients once a reservation has been made and passed over from the sales team through to departure.

Duties and responsibilities of an Administration Executive:

  • Liaising with suppliers to confirm all booking components
  • Organising and distribution of clients documents
  • Assisting clients with aftersales and customer service queries including booking amendments and balance payment
  • Coordinating with overseas teams and suppliers to ensure a seamless overseas service for our clients
  • Supporting the inventory of accommodation, transfers and ancillary products
  • Loading of contractual agreements and special offers

The skills required of the Administration Executive are as follows:

  • Ideally previous customer service experience - however full training will be offered for the right candidate
  • Highly numerate with strong attention to detail
  • Excellent communication skills with an ability to build rapport and trust with clients
  • Sound computer literacy
  • Professional telephone manner and organisational skills
  • Enthusiastic with an ability to work under pressure
  • Team spirited

In return the company offers:

  • A varied and responsible position with a growing and successful travel company
  • Full product and industry training
  • A pleasant and friendly working environment in modern town centre offices
  • Good remuneration package and subsidised travel
  • Opportunities for progression

The Administration Executive role would ideally suit someone with a passion for travel that is used to working in an office environment.

If you wish to apply for the role of Administration Executive, please click the link below or call Prospects 4 Leisure Travel on.

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