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8 days ago
Salary: up to £20k
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Admin Jobs, Operations Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs

Administration / Operations executive up to £20k central London

Highly accredited travel organisation are looking for Administration/ Operations executives to join their friendly administration sales support team.

  • Administration / Operations Duties
  • Thoroughly checking all contents of ticket wallets before despatch to clients, ensuring that every detail is correct
  • Checking that all communication to hotels and ground agents is complete and accurate
  • Ensuring airline tickets have been issued and correspond to the booking details
  • Checking that all necessary confirmations have been received and entering confirmation notes in the booking history as needed
  • Liaising with hotel reservations/agents to request confirmations if necessary
  • Deciding which method of postal service should be used to despatch documentation
  • Emailing travel documents when required
  • Liaising with the Reservations Team on errors and queries arising from the checking procedure
  • Maintaining excellent product and sales knowledge

Secondary responsibilities

  • Assisting with invoice checking during staff holidays/shortages and peak periods
  • Ad hoc administration and sales tasks as required
  • Knowledge/Skills required
  • Precision and attention to detail
  • Excellent and thorough product knowledge
  • Experience of using a CRS would be advantageous 

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