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20 days ago
DCV Technologies Ltd
Salary: £20,000-£23,000
Location: Hertfordshire
Job type: Permanent
Contact: Anna
Category: Admin Jobs

Our client is a small independent tour operator based in Hertfordshire/Greater London and are seeking an experienced administrator to join their team.

This tour operator provides a truly personal service and provide their clients with a high level of service, including often complicated individual travel arrangements.

Due to this individual service, the company retain a large number of customers who repeatedly use their services.

Position Details:

·         Handle incoming telephone enquiries and assist customers in planning their holiday (a small but important part of the role)

·         Prepare quotes and follow up on telephone and online enquiries

·         Check availability and individually cost and quote the booking  

·         Confirm customer flights and hotels

·         Input details into the in-house systems and electronically send confirmations to customers

·         Prepare the customers travel documentation

·         General admin  

Candidate Profile:

·         High attention to detail

·         Well presented and spoken

·         High standard of written English and numeracy

·         Computer literate

·         Able to understand and deliver a high level of customer service

Further Job Information:

·         Travel Concessions

·         8:30am-5pm Monday – Friday

·         Saturdays on a rota (approximately 1 in 3) – 10am-2pm – you will then receive a full day off the following week

·         4 weeks holiday plus Bank Holidays

·         Full training provided

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