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18 days ago
Travel Futures
Salary: £28 - £30k (OTE £45k) plus bonus & overseas travel
Location: East London, North London, South West London, West London
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Operations Jobs, Product Manager Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs

Travel Specialist & Product Manager – Africa – £28-£30k (OTE £45k) – West London


Do you have a passion for Africa? Do you have experience as a Travel Consultant? Do you want to develop your own Africa Product and gain product management experience?  This could be you next best travel career move!  As the Africa Travel Specialist & Product Manager you will be working for a travel company that has an unenviable reputation for really getting under the skin of a destination, allowing their travel clients to have true cultural exchange whilst enjoying their creature comforts.  This role is ideal for a travel consultant to utilise their existing travel sales skills whilst being able to take responsibility for destination, programme and product management.  The perfect launch pad for a career move to fully fledged product management.


Africa Travel Specialist & Product Manager – what will I do?

  • Developing the Africa product to include new destinations and tailor-made products
  • Assisting in marketing activities such as coming up with ideas for new products, special offers and writing short articles for our monthly e-mail newsletters
  • Deal with client travel enquiries by phone, email and website. Enquiries to be managed promptly and efficiently.
  • Creating tailor-made itineraries and selling tailor-made travel to Africa
  • Managing group tour enquiries and selling group travel to Africa
  • Operating all client travel through suppliers
  • Dealing and managing overseas suppliers
  • Prepare client travel documentation such as pre-departure information, visas, travel letter and flight tickets
    • Working with marketing to come up with ideas for travel PR and social media ideas.
    • Attend Trade shows and function when required.
    • Dealing with all customer service skills and complaints


Africa Travel Specialist & Product Manager – What will I be?

  • Passion for Africa & Travel
  • Desire to progress career, gaining experience with Product & Marketing
  • Attention to detail, ability to plan ahead
  • Able to work on own initiative
  • Customer Service & Sales capabilities, able to deal with a variety of clients
  • Patience and persistence in dealing with foreign countries and getting answers
  • Excellent Telephone manner, clear speaking voice.
  • Excellent organisation/communication/interpersonal skills
  • Understanding of what the adventure/cultural traveller wants to experience


Africa Travel Specialist & Product Manager – What’s in it for me?

  • Regular Overseas travel
  • Opportunity to gain skills in product & marketing
  • 22 days holiday per year
  • Travel insurance on company and personal trip overseas
  • Childcare voucher & Cycle 2 work scheme
  • Company Pension
  • Monthly office curry and drinks
  • Free eye sight test
  • Discount on trips for staff, family and friends & other special offers
  • Access to discount for specialist partners 

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