After sales customer service agents - Required for this well known longhaul travel company based ion South East London. They are looking for travel industry experience in reservations, retail travel sales, customer services etc. The role will be working Monday to Friday with 1 in 3 Saturdays and will pay between 17/20k + bonus and benefits.
After sales customer services duties
- Amending pre-departure bookings
-Managing all cancellations and booking changes
-Advising customers of any changes to their itinerary
-Supporting the Call Centre Sales team
-Up-selling ancillary where possible
-Providing excellent customer service
-Distributing customer confirmations and documentation via both
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.