Excellent opportunity to join a leading Tour Operator in their office on the outskirts of Birmingham, working as a Aftersales manager. If you have previous Tour Operations experience ideally for an online company, along with excellent customer service and administration skills and management skills, this a great company, in a great location, paying a salary in the region of £20kpa - £25k pro rata and with great hours!
JOB DESCRIPTION: *Booking checks *Supplier invoice collation and filing *Ticketing *Customer Services *Schedule changes *Concierge Service including upselling of extras prior to travel *Management of referral scheme
EXPERIENCE REQUIRED: - Previous Travel Industry experience, ideally within Tour Operations and within an operations, administration, or customer service department including management - Strong worldwide geographical knowledge - Working knowledge of travel systems is an advantage, but not essential. - Attention to detail and the ability work under pressure - Excellent problem solving skills.
THE PACKAGE: hours Monday - Thursday 9.30-5.30 - Fridays 9-5 The successful candidate can expect a salary in the region of £20k pa - £25k dependent on experience, along with additional benefits.