Our 'award winning' business travel client is currently looking to recruit an experienced Airfares Consultant to join their well-established business travel operation from their busy offices in East Kilbride (G74)
As an Airfares Consultant you will work within an in-house specialised net ticket department primarily distributing net fares across our client's branch network and subsequently building and quality checking net fares. You will handle calls from internal customers in other branches across our client's network, and by building relationships you will ensure the efficient processing of all queries received. You will input entries and quality check special net fares, provide fare quotes on specialised fares, and follow up directive when distributing airline net fares. You will also ensure that agreed service levels are maintained, whilst adhering to the organisations policy & procedures, and ensuring a high level of customer services at all times.
As an Airfares Consultant you will have some previous experience working in a similar 'airfares' role for a UK based business travel agency, and have a good working knowledge of net fares & net fare contracts. You will be extremely customer focused, have great attention to details, and have the ability to work to tight deadlines within this fast-paced business travel operation. You will be very PC literate and have a good working knowledge of a GDS, preferably Galileo or Sabre. You will also be adaptable to a changing Airfares Unit environment, and have the ability to deal with any problems or issues in a professional & efficient manner. Previous experience working with CAT35 fares would prove advantage, along with an industry recognised fares & ticketing qualification.
Salary & Benefits
Great basic salary on offer to the right Airfares Consultant along with some great company benefits and sociable hours of work Monday to Friday
To apply for this Airfares Consultant role or to enquire about similar business travel reservations or business travel operations positions please apply below quoting ref: KB372
*Please note that we are only able to contact applicants who have the exact experience our client is currently looking for; as per the above job spec