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5 months ago

Airline Agency Sales Support Assistant, up to £25K, Greater London

Our client are seeking a Airline Agency Sales Support Assistant to join their established team.

Duties and responsibilities of a Airline Agency Sales Support Assistant:

  • To provide a professional, efficient and knowledgeable response to all enquiries and to provide office assistance and sales support to the account management team
  • To provide commercial support and administration for the travel trade, media and community
  • To help promote and advertise the airline to achieve increased sales and product awareness
  • Handling incoming mail/email/telephone enquiries from trade & consumers
  • Analysing BSP and flown revenue statistics and producing reports for top agents etc as necessary
  • Providing competitor fare and tariff comparisons
  • Marketing and promotional support at trade events, training of travel agents
  • Group bookings and tour operator allocations
  • Making reservations on behalf of travel agents, associations, etc.
  • Tracking marketing budget and promotional material
  • Assisting with contracts, advertising & ordering of promotional material
  • Liaising with client airline head office
  • Some overseas and UK travel may be necessary which will involve out of hours work – escorting an educational trip, training of travel agents, attending exhibitions or shows in the UK.

The skills required of the Airline Agency Sales Support are as follows:

  • Knowledge of airline GDS systems is essential
  • Knowledge of airline fares an advantage
  • Knowledge of airline E-ticketing procedures is essential
  • Knowledge of Word and Excel is essential
  • Knowledge of PowerPoint programmes useful
  • Knowledge of internet and email is essential
  • Ability to work under pressure
  • Good telephone manner
  • Ability to work as a team member
  • Ability to prioritise work load
  • Ability to work unsupervised
  • Flexibility
  • Excellent attention to detail

In return the company offers the Airline Agency Sales Support Assistant...

  • A generous basic
  • 21 days holiday rising to 30 days
  • Life Assurance (4 x salary)
  • Pension
  • Travel insurance
  • The Airline Agency Sales Support role would ideally suit someone with some experience within a similar position ideally working within the airline industry

If you wish to apply for the role of Airline Agency Sales Support Assistant please click the link below or call Prospects 4 Leisure Travel on.

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