Airline Customer Service and Sales Agents
Fluent German Speakers
£16000 + Bonuses OTE £22000
My client one of the world's most prestige airlines is recruiting Fluent German speaking Airline Customer Service and Sales Agents.
The role involves working in the international contact centre based in Manchester.
It is a wonderful vibrant atmosphere and with all the different nationalities very cosmopolitan!
The role involves sales and customer service to clients over the phone.
You will work 37.5 hours per week throughout the opening of the contact centre, which are Monday to Sunday from 07.30-20.30
As an Customer Services and Sales Reservations Agent you will undertake an array of tasks & responsibilities:
Servicing corporate accounts and leisure customers in a busy and demanding environment
Arranging all international business travel and leisure travel & at times handling complex itineraries for business travel clients booking all flights,
hotels, car hire and other ancillaries
Airline Customer Service and Sales Agents remuneration package:
Competitive salary of £16000 incorporating base salary, language allowance and shift pay
Performace Related Bonuses
Generous holiday entitlement
Discounted holidays & flights
Airline Customer Services and Sales Agents skill attributes:
Previous Customer Services experience in any industry, travel experience not required!
Exceptional customer service & communication skills along with excellent attention to detail
Be able to work well under pressure & handle demanding enquiries.
To be a fluent in German and English
Assessment days are taking place on Wednesday 26th October so please keep the day free should you be selected for an interview.
For a fully confidential discussion on this Airline Customer Services and Sales Agents job, please contact Tony onor