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3 months ago
C & M Recruitment
Salary: £25000.00 - £35000 per annum
Location: London
Job type: Permanent
Contact: Nick Smith
Sector: Customer Services
Category: Customer Service Jobs


Arabic Speaking Lifestyle Specialist, London, Salary to £35k plus bonus
We are seeking knowledgeable Arabic and English VIP service specialists with experience working with UHNI from the Middle East. Your primary focus is developing and nurturing a strong relationship of trust and rapport to best understand their lifestyle needs and challenges in order to provide them with the very best support. The role will require weekend working and shifts, offering a salary to £35k plus bonus

Arabic Speaking Lifestyle Specialist Responsibilities:
Having an in-depth understanding of your members' lifestyle needs, interests and requirements
Establish clear, detailed and thorough briefs from members
Researching the best options to meet and exceed the lifestyle requirements of the member
Always go above and beyond on your members' requests
Proactively offering tailored lifestyle suggestions to your members to maximise the value they get from the service
Ensure members' expectations are managed within the agreed deadlines
Always act in the best interest of your members, ensuring their needs are met
Ensure quality information is held on members' profiles including their personal preferences
Work with the member satisfaction ambassador to resolve and own all customer complaints relating to your members

Arabic Speaking Lifestyle Specialist Requirements:
Experience in working with UHNW Middle Eastern clients and families
Fluent in Arabic and English
Excellent written and verbal communication skills.
A passion for customer service is a must
A fantastic talent for delighting customers who expect the finest service
Excellent time management skills with the ability to multi-task
Embraces a complex, busy and dynamic work environment
Supplier management and negotiation skills

If you are keen to be considered please apply online or . Call Nick onif you have any questions

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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