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12 months ago
C & M Recruitment
Salary: £30000 - £40000 per annum
Location: London
Job type: Permanent
Contact: Nick Smith
Category: Customer Service Jobs

Arabic Speaking Lifestyle Team Manager, London, Salary to £40k plus bonus
We are seeking knowledgeable Arabic and English VIP Team Manager with experience working with UHNI from the Middle East. You will have high levels of resilience and the ability to manage in a high pressure, complex environment. You will thrive on constantly being innovative and ambitious in your aims. You will be used to working with or for Middle Eastern UHNW individuals and understanding their needs, requirements and personal preferences.
The role is offering a salary to £40k plus bonus

Arabic Speaking Lifestyle Team Manager Responsibilities:
Measuring and managing the performance of the UHNW Lifestyle Team
Ensuring consistent high standards of customer service delivery to members
Providing support to the team on how to engage and personalise requests for members
Provide innovative thinking in ways to improve the service for members in line with their requirements
Mentoring team members to develop in line with their aspirations
Handling member satisfaction issues that have been escalated by the team
Promoting and educating all areas of the global business on the team
Developing initiatives to improve the service and commerciality of the team

Arabic Speaking Lifestyle Team Manager Requirements:
Experience managing a team of people
Experience in working with UHNW Middle Eastern clients
Fluent in Arabic
Excellent written and verbal communication skills.
Commercial awareness
Experienced in the development and execution of team and department-level strategies
Proven capability to own and lead projects
Computer literate to a high level and proficient with all Microsoft Office programmes (Excel, Word, PowerPoint)
Preferably educated to an undergraduate level

If you are keen to be considered please apply online or . Call Nick onif you have any questions

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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