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6 months ago
Succeed Recruitment Solutions
Salary: Up to £20,000 plus excellent benefits
Location: Stockport
Job type: Permanent
Contact: Succeed Recruitment Solutions
Category: Language Jobs

Arabic speakers with Travel industry experience needed for a brand new Travel Reservations Agent role! Our client are a leading independent Travel organisation and are looking for Travel industry professionals with fluency in both Arabic and English to join their Stockport based team.

Using your Arabic and English language skills, you’ll be responsible for handling inbound reservations calls, processing bookings and resolving any enquiries or complaints. Previous travel reservations experience and fluency in both spoken and written Arabic and English are essential for this position, along with working knowledge of a GDS. You’ll also need to be flexible with regard to working hours as your clients will be based outside the UK, so you'll need to be available to work between the hours of 0600 to 1500 or 0700 to 1600 (dependent upon daylight saving) covering a 5-day working week Sunday to Friday (one Friday a month).

On offer is a highly competitive starting salary of up to £20k and excellent benefits, so if you’re interested in finding out more about this Arabic speaking Travel Reservations Agent role, please contact us today for a confidential chat or apply online.

Role of Arabic speaking Travel  Reservations Agent:

  • Handling inbound reservations and enquiry calls
  • Dealing with / processing inbound booking enquiries
  • Using destination knowledge to recommend, sell and upsell
  • Resolving enquiries and complaints
  • Offer on-going support and assistance
  • Testing of reservation platforms
  • Fulfilling of administrational tasks for campaigns

Skills required for the role:

  • Previous travel reservations experience using a GDS
  • Excellent phone and customer service experience
  • Good holistic global destination knowledge
  • Excellent keyboard, communication and written skills
  • Good time management and multi-tasking skills
  • The ability to work under pressure in a diverse market

If you’re interested in learning more about this Arabic speaking Travel Reservations Agent role, please contact Succeed Recruitment Solutions or press the apply online button now!

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

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