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8 months ago
Salary: £30k - 32k per year
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Travel Agent Jobs

Exceptional  opportunity has arisen for an outstanding Luxury Asia Travel Consultant to specialise and join our clients friendly knowledgeable team!

Asia Luxury Travel Consultant Responsibilities

  • Contact enquiries who requested a brochure with a view to nurturing this initial enquiry in to an active sales lead
  • Proactively ensure familiarity with all products developments in Asia region – most specially those promoted on the website, in brochures, magazines and any other marketing collateral, including special offers
  • To attend product training sessions, including participating on company sponsored educational trips
  • Attend and actively participate in all learning opportunities, offering your expertise to the training team where requested in order to increase knowledge across the business
  • Complete the relevant educational pre and post trip paperwork, including the preparation and delivery of a presentation to your team and the office
  • Use effective questioning techniques to effectively establish client requirements and then use your product knowledge to create a bespoke itinerary, matching these established preferences and requirements
  • To maintain an efficient, professional and friendly relationship with the client throughout the booking process. Maintain regular contact with clients (and travel agents) to keep them informed of progress and the status of booking, including updating on developments
  • Encourage the client to complete a post-travel questionnaires
  • Take responsibility for any post-travel problem solving in a professional, expedient and diplomatic manner, always looking to exceed expectations and deliver total client satisfaction
  • To work in close partnership with the Sales Manager – offering them a clear view of how many enquires are currently being worked on and allowing them the opportunity to assist and, potentially, re-distribute sales leads to the requirements of the company. It is expected that a comprehensive daily update is provided, with complete visibility of your to-do list
  •  proactively manage the progress of itineraries from initial quote through to bookings and repeat business - specifically following-up all itinerary proposals sent to clients to ensure maximum conversion to bookings in order to maximise revenue and profit. This involves the very deliberate application of sales techniques
  • Be aware of individual and team sales targets, always working to ensure these are achieved or exceeded
  • Maximise margin through adherence to the set margin guidelines and eliminate mistakes through the precise use of the reservations system
  • When including international air travel in an itinerary, pay particular attention to the fare rules and ticketing deadlines, always ensuring payment has been received to cover associated costs

Asia Luxury Travel Consultant Requirements  

  • Excellent knowledge of the luxury travel industry
  • Experience within Senior Luxury Travel Sales specialising in Asia
  • Sales driven and focused
  • A positive team player
  • Articulate and creative
  • Exceptional attention to detail
  • Keen to progress and develop a career within the travel industry
  • Enthusiastic and fun

 In return we offer an attractive package and the opportunity to work for one of the best travel  companies in the UK.

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