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4 months ago
Salary: £25k - 30k per year + OTE 60K
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Travel Consultant Jobs

Want to work Monday to Friday ?

Exceptional opportunity to join outstanding travel company based in London designing and selling bespoke

luxury trips around Asia

Asia Travel Designer  Key Responsibilities

● Creating and selling tailor made holidays to clients. This involves consultation by email

    and telephone with the client and some administrative support of sales.

● Improving the quality of services and products in Asia, as well as sourcing new and

    unique offerings within that area

● Following up on client feedback, and resolving any issues with suppliers and clients in

   a timely manner

● Engaging with clients to build a strong rapport and deliver excellent customer care

● Working collaboratively with the Operations, Flights, and Concierge Teams to ensure

   all details are covered and clients have a seamless experience from start to finish

● Creating and updating sample plans for the website

● Writing pieces and sourcing pieces for Marketing when needed

● Delivering FAM reports after trips for product training and sharing knowledge and

   updates within the teams

● Maintaining strong, open and supportive professional relationships with DMC's and

   suppliers on the ground

Asia Travel Designer Skills

● A creative flair for designing unique and inspiring trips that stand out above the rest

● Passionate about delivering an outstanding level of service and willing to go the extra

    mile to make clients happy

● Self-motivated, proactive, ability to multi task and stay calm under pressure

● Able to prioritise tasks, manage workload and work to deadlines effectively

● Well-developed problem solving skills: Pre-empts and seeks to resolve potential

    problems and issues before they occur; demonstrates good judgement in knowing

    when to act independently and when to escalate an issue to senior management.

● Operating in a fair, honest and open manner with clients, colleagues and suppliers to

    foster trust and mutual respect

● A ‘big picture’ mindset – appreciative of your position within an

   organization comprised of different teams collectively working together towards the

   same goal

● In-depth knowledge of the destinations throughout Asia, from larger cities to lesser

   known areas

● Experience in a customer-service or sales role

A great opportunity with an outstanding travel organisation

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