9 days ago
Our client a popular garden centre in maidenhead are currently seeking a friendly and professional Assistant Caf Manager to assist in all aspects of delivering an excellent quality and service to our customers.You will be required to:*Manage the daily performance of the Kitchen Porter and FoH staff.*Ensure that the Caf opening and closing programmes are adhered to.*Ensure the smooth running of breakfast and lunch services:oto provide fast and reliable service to customers,ogreet and acknowledge every customer, treating them as a guest.*Ensure that the standards of cleanliness within the Caf are maintained.*Deal with any customer queries as they arise and escalate up to Caf Manager as appropriate.*Ensure the cake table, drinks fridge, patisserie fridge etc, are replenished in a timely manner.*Ensure that all breaks are taken on a staggered basis and at the appropriate time, not to cause poor service for customers.*To encourage extra sales by recommendation and asking questions.*To create an atmosphere where all the staff are moving fast, aiming for high productivity and efficiency, always keeping up a t busy customer peak times.*To achieve high levels of personal productivity and pace, getting things done quickly, efficiently and to a high standard.*To inspect the department daily, identifying any fall-off in standards and implanting any corrective action.*To ensure that the menus or sign boards are up-to-date and giving the customer a clear idea of what is available.*To ensure that all regulations laid down by the Environmental Health are adhered to at all times.*To ensure that food is rotated regularly to avoid any waste.*To reduce waste to a minimum by careful ordering and handling of stock.*To ensure that any product out on display is well signed, showing any benefits of being homemade, fresh etc.*To make sure that all deliveries are checked off against purchase requisition and delivery note.A track record in a similar service-based role is desirable but not essential. Candidates must be able to demonstrate an instinctive customer focus ethos. You will have a keen eye for detail, good organisational skills and a willingness to get 'stuck-in'.Flexibility is essential as the Cafe is open all year round, 7 days per week, operating on a rota basis.Scattergood's are acting as an agency on behalf of this vacancy. Scattergood's is a specialist Hospitality and Catering agency which provides Temporary and Permanent staff throughout the Surrey and Hampshire area.In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National ID Card or Birth Certificate upon application.For this position, and other live vacancies, please visit our website It is Scattergood's intention to contact all applicants where possible, however if you have not heard from us within 5 days, please assume you have not been successful at this stage.