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about 1 month ago
C & M Recruitment
Salary: £30000.00 - £35000.00 per annum
Location: London
Job type: Permanent
Contact: Kayley Neale
Category: Call Centre Jobs


Assistant Call Centre Manager:
This is fantastic role managing a specialist travel call centre based in London. You will be assisting running a busy call centre of up to 45 employees. Salary between £30k-£35k plus benefits.
Assistant Call Centre Manager Responsibilities:
- Assisting in day to day running of the call centre and solely in charge when the manager is away
- Distributing warm leads to consultants
- Monitor call centre stats and send out reports
- Manage rotas and holiday requests
- Monitoring and managing the inbound enquiries to ensure they are being dealt with properly, profitability, chase ups
Assistant Call Centre Manager Skills Required:
- Experience within the travel industry is essential
- Previous experience working within a supervisory/management role
- Outgoing and confident with the ability to get on with a range of people
- Computer literate with a good knowledge of Outlook packages
- Experience working within a fast paced call centre environment
If you would like to apply for this role please either call Kayley onor quoting ref 44332

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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