about 1 month ago
Assistant Conference & Banqueting Manager
The role of the Assistant Conference & Banqueting Manager will be to support the Conference and Banqueting Manager in taking full control of the department and accepting responsibility for all aspects laid down by the Departments Standards & Operating Procedures.
Assistant Conference & Banqueting Manager Duties
- Oversee the day to day Conference & Banqueting operation, providing leadership and guidance to C&B team members, and be the first point of contact in handling any situations, complaints and guests needs'.
- Delegate tasks and manage effectively all C&B team members reporting into you to ensure that guests' needs and expectations are met and exceeded at all times
- Operate functions in all areas of the establishment or delegate the responsibility of an event to members of your team
- Communicate all customer feed back to the C&B Manager.
- Manage staff reporting into you to ensure maximum production and motivation
- Control labor expenditure and ensure costs are in line with the department budget.
- Ensure that all areas are kept and maintained to a high standard and any issues related to Maintenance or Housekeeping are dealt with following the appropriate channels
- Attend meetings, appraisals and training as required and chair any meetings as required by the C&B Manager.
- Ensure that you and the C&B team are aware of and adhere to health and safety, fire and bomb threat procedures. - Report any item which causes concern to staff or clients
- Ensure communication with the C&B Manager and the C&B team is open at all times
- Take a lead role in the planning and execution of Stoke Park Summer marquee events.
- Ensure efficient and effective communication is upheld with other F&B Heads of Departments and other departments in the hotel.
- Actively seek new ways to improve the service and product we offer through monitoring and reviewing standards continually.
If you are smartly presented and looking to work in a prestigous Hotel and have Assistant Conference & Banqueting Manager experience then please apply NOW