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about 1 month ago
Berkeley Scott
Salary band: Any
Location: London
Job type: Permanent
Contact: Berkeley Scott
Category: Training Jobs
Key Duties and Responsibilities: *Manage the operation of the department with passion, integrity and knowledge while promoting the culture and values.*Assist in the achievement of sales and profit targets as set by the GM; guiding and motivating the department team to maximise sales and control costs.*Be responsible for accurate rota planning, based on forecast sales and core wage budget; taking the necessary daily action to reduce or increase hours, in line with sales.*Identify and delegate responsibilities to employees to ensure that excellent service is consistently delivered.*Be fully conversant with every food and drink menu item.*Organise the department to ensure established opening and closing procedures are adhered to, in line with Company policy and completed in the time allocated.*Maintain good communication between departments on a daily basis.*Be proficient in each and every area of the department's operation and to help when and wherever necessary. *Build and maintain excellent relations with guests; welcome guests in a professional and friendly manner and ensure that their wishes are met so far as is reasonably possible.*Ensure that the billing procedure is thorough, correct and complete after each transaction.*Review operational and employee performance to identify any problems, concerns or opportunities for improvement.*Ensure the department's operation meets or exceeds required standards of food and beverage quality, consistency and timeliness and of safety and cleanliness.*Effectively receive guest feedback and use this to improve service and maintain the highest possible standards.*Assist the GM with the recruitment and training of team members and to manage and motivate the team to realise their maximum potential.*Follow stock control procedures and guidelines; ensure correct purchasing procedures are followed; undertake stock takes as directed by the GM; assist the GM to ensure the consistent quality, rotation and levels of stock.*Observe Company's rules and procedures and carry out any reasonable request made by their Manager.*Be aware of your responsibilities and adhere to legislation in respect of licensing, data protection, Health and Safety at Work and COSHH.*Attend and assist the GM with training sessions and team meetings as required.Berkeley Scott is acting as an Employment Agency in relation to this vacancy.

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