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16 days ago
Salary band: Any
Location: Cambridgeshire
Job type: Permanent
Contact: Detail2Leisure
Category: Customer Service Jobs
Assistant Manager - Leading Coffee Retailer - Job Summary Exciting Assistant Manager position within a fast-paced, high volume organisation who are the most well-known coffee business on the high street. The business prides themselves on delivering quality coffee and excellent levels of customer service. They offer their managers both fantastic work / life balance, and industry leading career progression. Our client is one of the UK's leading branded organisations. They have a passion for service delivery and their products are known by millions of people. The company offers fantastic career progression through excellent training and development. A career with them is both enjoyable and rewarding.Assistant Manager - Leading Coffee Retailer - Role Responsibility As an Assistant Manager within the business, you will be responsible for delivering the excellent levels of customer service and high food quality which the company is known for. They are looking for ambitious Assistant Managers to help drive store performance and to develop the customer experience. Your main duties and responsibilities will include: Motivating, coaching and developing your teamEnsuring excellent levels of communication between the Front of House and Back of House teamsEnsuring excellent levels of customer service standardsEnsuring high food quality is maintainedEnsuring all health & safety standards are adhered to Managing Stock Control Assistant Manager - Leading Coffee Retailer - The Ideal CandidateAs Assistant Manager you must have: Able to develop and motivate a team in a high volume, pacy environmentCommunicate effectively at all levelsPrevious management experience within a food-led business, preferably with extensive coffee experiencePlanning and organising skillsExcellent attention to detail and standardsLeadership skills with the ability to demonstrate a hands on approach to your workExcellent commercial skillsExcellent customer care skills Detail2Leisure is a division of Detail 2 Group Limited and acts as an employment agency. We are the chosen recruitment partner for many of the UK's leading hospitality & leisure companies

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