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about 1 month ago
Hollywood Bowl
Salary band: Any
Location: London
Job type: Permanent
Contact: Hollywood Bowl
Category: Customer Service Jobs
Assistant Manager - Hollywood Bowl - Tolworth

Are you ambitious? Do you want to be part a successful Leisure business that offers you all the opportunities you need to develop your career in management?

If you're looking for an Assistant Manager role that gives you more variety, challenges and opportunity than ever before, Hollywood Bowl Tolworth is definitely the #Place2B.

Here at The Original Bowling Company our success, growth and innovation has enabled us to become the market leader in our sector. With 54 Hollywood Bowl, AMF Bowling and Bowlplex Centres across the UK and an exciting future ahead of us, could this be the right time for your next career move?

Tolworth celebrated its 50 year anniversary last year making it one of the most recognisable bowling centres in the South. Boasting 32 state-of-the-art bowling lanes, a large league customer base, fantastic food and exciting plans for a refurbishment next year, there really couldn't be a better time to join us.

About the Role:

As our Assistant Manager you will be responsible for assisting the Manager in the day to day running of the Centre. You'll also:


Be a role model for our team and be responsible for leading, inspiring and motivating them - ensuring that they are giving our customers a great experience
Coach and mentor the team, supporting them to hit their targets as well as their personal development goals
Lead the team from the front, but also be on the floor at key times ensuring that our customers are happy and safe
Be very hands-on, your excellent attention to detail will enable you to enhance our customers' visit - you'll need to surprise and delight them at every opportunity and create lasting memories
Drive sales and marketing with the Centre Manager and develop local marketing activities
Be a brand ambassador - promoting the centre in the local community


About you:

We pride ourselves on being creators of positive energy, so for you to be successful in this role you'll need a positive attitude and approach to everything you do. Here's what else will make you perfect for the role:


At least 18 months' experience in a fast paced, customer facing management role
Passionate about delivering outstanding customer service
Ability to inspire and lead a team
Sociable with an outgoing personality
Enthusiastic with a hands-on approach
An understanding of a leisure or hospitality operation
Willing to work late nights and weekends
Ambition for success!


The benefits and rewards:

We encourage all of our people to develop their careers and to be the best they can be. That's why we ensure that we train our teams to the highest standards through on and off job training. As well as great career development, you'll also receive:


Bonus of up to 15% of basic pay
Uncapped Out-performance Bonus, paid annually - last year some of our managers received as much as 9,000 bonus!
28 days' holiday, increases with length of service
Healthcare Cash Plan
Free Bowling.. of course
A range of discounts with hundreds of Global Brands
Access to discounted gym membership
Childcare voucher scheme
Discounted food whilst on shift


We also offer a 12 month fast track General Manager in Training programme to all Assistant and Deputy Managers wanting to progress their career. The programme offers real exposure to what is required to run a busy and successful Centre.

Be quick - we don't want you to miss out on this great opportunity to become part of our team.

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