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5 days ago
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Assistant Restaurant Room Service Manager - Hilton London Syon Park


Hilton Worldwide
Salary band: Any
Location: London
Job type: Any
Contact: Hilton Worldwide
Category: Conference Jobs
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An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Caf, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service.


What will it be like to work for a Hilton Worldwide Brand?

Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.


Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors.


At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!



What will I be doing?

As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:

  • Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton Worldwide brand standards
  • Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
  • Ensure Team Members maximize all sales opportunities
  • Ensure Team Members consistently maintain brand standards and high levels of customer service
  • Handle all customer inquiries in an appropriate and professional manner
  • Accurately manage all transactions during service
  • Manage Team Member schedules, stock, and wastage levels
What are we looking for?

An Assistant Restaurant Manager serving Hilton Worldwide Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in organizing food and beverage service in a range of outlets
  • Experience in supervising a team
  • Ability to demonstrate delegation skills
  • Flexibility to respond quickly and positively to a range of work situations
  • A passion for developing others to be part of a winning team

An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Caf, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service.


What will it be like to work for a Hilton Worldwide Brand?

Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.


Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors.


At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!



What will I be doing?

As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:

  • Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton Worldwide brand standards
  • Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
  • Ensure Team Members maximize all sales opportunities
  • Ensure Team Members consistently maintain brand standards and high levels of customer service
  • Handle all customer inquiries in an appropriate and professional manner
  • Accurately manage all transactions during service
  • Manage Team Member schedules, stock, and wastage levels
What are we looking for?

An Assistant Restaurant Manager serving Hilton Worldwide Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in organizing food and beverage service in a range of outlets
  • Experience in supervising a team
  • Ability to demonstrate delegation skills
  • Flexibility to respond quickly and positively to a range of work situations
  • A passion for developing others to be part of a winning team

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