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about 1 month ago
Compass Group
Salary band: Any
Location: Birmingham
Job type: Permanent
Contact: Compass Group
Category: Bar Jobs
Levy Restaurants UK is the sports, leisure and hospitality sector of Compass Group UK& I and British partner to Levy Restaurants US. A hospitality market leader, Levy Restaurants provides individual character to each of its clients including Twickenham Experience, Tom's Kitchen at Somerset House and The O2, through focusing on delicious food, great atmosphere and legendary service. Main responsibilities To plan and deliver all match day and non-match day liquor support to the highest levels of quality and efficiency for between 1 to 25,000 customers. Control all aspects of the liquor operation to ensure a successful and profitable conclusion to each event. Main objective is to ensure the smooth planning and delivery of the day to day and match day hospitality function within unit, to our clients and customers whilst managing the business needs and performance standards. A key innovative leader who must interact effectively across the client and operational functions to drive superior retail operations and business performance, providing knowledge and experience of retail trends and emerging ideas. Ideal candidate To be polite, professional and friendly at all times with customers, clients and colleaguesTo ensure the highest level of customer care is adhered to at all timesTo demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectationsBe flexible in assisting the unit and other locations in response to business and customer needsSupport the Head of Catering and Operations Manager in the effective liaison with the client to ensure the continual development of the partnershipProvide direct liaison with client, customer and sales team to ensure clear communications of each party's needs and expectationsEnsure that timely, accurate and compelling proposals/presentations are made to customers in liaison with the sales team.Have knowledge of all location products and able to advise the customer in a professional, helpful manner

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