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10 months ago
Travel Trade Recruitment
Salary: Negotiable
Location: East London, Essex
Job type: Permanent
Contact: Regis Banza
Category: Retail Travel Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs, Travel Manager Jobs
Are you looking for a long term career in Sales Management? Do you have experience as a Retail Branch Manager, Assistant Manager or Sales Team Leader within the Travel Industry? An excellent opportunity has arisen to join specialist tour operator in Essex. As a Sales Team Leader you will be working within a call center environment responsible for a team of 10 - 15 Travel Sales Consultants. If you are a sales focused, target driven travel professional who is a strong and inspiring leader with previous travel sales management experience please apply now!!

JOB BREIF:

Leading, developing and coaching a team of Travel Sales Consultants with the aim of improving their performance, profitability and conversion. This role will involve day to day management, and you will demonstrate a hands-on approach and a "lead from the front" attitude, inspiring others to deliver the end to end results.

BRANCH MANAGER JOB DESCRIPTION:

*Responsible for day to day involvement with the sales staff
*To drive sales and to proactively increase sales
*To report to the Sales Manager on a daily basis all sales related activity
*Call monitoring and email quote monitoring
*To assist in implementing new product to sales team
*To assist with driving deals and distributing them to the sales team
*To assist with any daily troubleshooting
*To distribute enquiries
*To assist the QC's
*To answer phones and reply to customers in the absence of sales agents
*To supervise the sales floor in the absence of the Sales Manager
*Authorising Shift swaps and monitoring of Lateness and sickness
*Daily sales stats/incentives communicated to sales team and updated

SKILLS REQUIRED:

*Results focused and committed to the values surrounding outstanding service through effective people management.
*Ability to multi-task, and work on own initiative making informed decisions within area of responsibility.
*Extensive experience of working at a strategic level in an inbound sales contact centre within the travel industry.
*Inspirational leader who engages employees to achieve results by being self-motivated while approaching work with a positive "can do" attitude.
*Excellent people management skills.
*A good decision maker that portrays excellent influencing skills.
*Flexibility to adapt to an ever changing environment.

PACKAGE:
The successful candidate can expect a very competitive basic salary according to experience plus fantastic performance related bonuses.

HOURS:
This position will involve working shifts and weekends

INTERESTED:
If you have the relevant skills and experience, please follow the instructions to apply now

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