about 1 month ago
The Majestic Hotel, Harrogate
What is the job all about?
To help create a positive, welcoming environment where our team succeed because they make our guests feel like part of our family.
To be involved in the setting of department targets and objectives, and to monitor and strive for their achievement. Taking positive action to meet department objectives and targets.
To put a smile on everyone face, including our own!
To be an effective communicator with guests/clients/team and at all levels of the hotel
To assist the Bars Manager in the control of wage costs in line with budgetary requirements
To support the Bars Manager in the implementing and/or following of procedures concerning recording of stock movements e.g. correct charging of items, billing
To ensure guest drinks are prepared and served according to company standards
To ensure accurate stock-takes are carried out according to company policy
To be involved in the setting of service and quality standards, and to monitor and strive for their achievement
To monitor, anticipate and react to customer needs consistently to ensure maximum guest satisfaction by building positive relationships with clients/guests to ensure customer satisfaction
To ensure high standards of cleanliness throughout the bars
To coach individual team members to develop their skills and maximise performance by giving clear direction and guidelines to team members
To assist the Bars Manager in the smooth running of the department
To help create a great environment for both our guests and our team - Happy Team = Happy Guests
An impressive 19th century hotel situated the heart of the spa town of Harrogate, adjacent to the Harrogate International Centre and a short stroll from the famous Betty's Tea Rooms and Montpellier Gardens.
Set in 12 acres of award-winning landscaped gardens, The Majestic Hotel is charming and elegant, exudes sophistication and basks in its Victorian heritage offering a traditional setting for a relaxed stay.
A Victorian landmark, it is the perfect location for holidays and breaks in Harrogate and North Yorkshire.
This Harrogate hotel boasts 170 spacious bedrooms.
A fantastic opportunity to join the team at the Majestic. We offer 20 days paid holiday plus 8 bank holidays, complimentary membership for our leisure club, 20 % off treatments and products in our beauty treatment rooms, discounted accommodation rates. We also have access to some excellent training sources. Plus uniform, free parking and a meal on duty.