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6 months ago
Salary: Market Rate
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Account Manager Jobs, Business Travel Jobs, Operations Jobs, Tour Operator Jobs, Travel Manager Jobs

Business Travel Manager, London, £market
Our client is a independent Business Travel Management agency that specialise in providing a VIP or bespoke service to their clientele. Working within the sports and fashion industry they provide an exceptional service to their clients.

The responsibilities o f the Business Travel Manager are:

  • Managing a small team of dedicated Business Travel Consultants you will conduct 1-2-1's, manage rotas, holidays and annual leave
  • Responsible for recruitment to the Travel team
  • Responsible for the induction and training of new Travel team members
  • Ensuring that the team has the appropriate tools and information to fulfil their roles
  • Acting as the first point of contact for any team issues that may arise
  • Provision of high-quality Account Management services to designated corporate clients
  • Administration of the full cycle of all travel bookings for designated and ad hoc corporate clients
  • Book and facilitate all aspects of the client’s travel, such as transfers, car hire, etc. in line with agreed itinerary and client requirements;
  • Issuing, re-issuing and performing re-calculations of international and domestic airfares in relation to designated corporate client bookings
  • Assisting with and co-ordinating ancillary client requests as required

The skills required for the Business Travel Manager are:

  • Previous experience of working in the corporate travel industry as a booker
  • Strong GDS/CRS flight systems experience ideally in Amadeus
  • Managerial experience with the ability to motivate and inspire the team
  • First class customer service skills
  • Accuracy and attention to detail
  • Excellent communication skills both verbal and written
  • Ability to successfully manage a high-volume workload in a professional and calm manner
  • A high level of professionalism and customer care at all times
  • Excellent organisation skills; able to work to tight and demanding timescales resolve problems and manage conflicting priorities
  • Good commercial negotiating skills and understanding of rates and mark up

To apply for the Business Travel Manager please click on the link below

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