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6 months ago
Travel Trade Recruitment
Salary: £31000 - £32000 per annum + Plus company benefits
Location: Manchester
Job type: Permanent
Contact: Lisa Harding
Category: Business Travel Jobs
Out of Hours Business Travel Manager required for an award -winning provider of innovative and cost effective travel management solutions to the corporate market. A great new opportunity has arisen to join an established business travel company, working from home as Business Travel Manager for their Out Of Hours team!. You will be responsible for the recruitment, retention, engagement and development of a 'virtual' team of out of hours Business Travel Consultants that are based from home. Working Monday to Friday you and your team will be on hand to provide around-the-clock expert service to your global clients on the move.

Key Responsibilities
*To lead the team in line with company values ensuring a highly engaged, positive team measured through annual staff survey
*Continual focus on operational efficiency, process improvement and automation
*Conduct regular 121s with team members; provide regular feedback and coaching on performance, creating detailed Personal Development Plans through solution- driven discussions
*Working one day per month in the office to attend meeting and 121's
*Manage the day to day operation of Out of Hours Monitoring and managing Operations in line with budget
*Booking all travel requirements for a wide variety of business travellers
*Reacting to quickly and effectively to help traveller's on the move - this could be in the case of disruption due to weather issues, flight cancellations, emergencies or simply a change of plan
*Handling amendments, cancellations and schedule changes
*Working nights
*Answering calls and , call Lisa on

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