Business travel online fulfillment consultant - Required for this expanding TMC based in the city. They are looking for a business travel consultant with Sabre knowledge and strong ticketing experience to support the customers with online bookings, ticketing issues and be a general helpdesk. They will pay between £28,000 to £32,000 + benefits.
Business travel online fulfillment consultant duties
-Correct errors received from the online booking tool, to ensure a seamless reservation process for clients using Sabre
-Utilize Global Distribution System (GDS), Sabre, for ticketing fulfillment functions i.e.; exchanges, refunds, queue sorting, and other travel management tasks as needed
-Assist with Focus/Advantage ticketing, The companies Private Fares and fare calculations, markups and invoicing to ensure successful integration of Net Fare program throughout booking process
-Attend all required trainings on all supported products. Offer guidance to Team Leads on items that agents may need further training.
-Educate and ensure team training and support on Net Fare program and ticketing process
-Ensure that client travel policies are consistently followed and documented
-Assisting corporate client teams with tasks including but not limited to small groups, hotel upgrades for VIP clients, verifying information accuracy on client reports, and faxing/
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