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4 months ago
Prospects 4 Corporate Travel
Salary: Up to £45k P.A
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Travel Manager Jobs

Business Travel Supervisor, London, Up to £45k
Our client is an expanding Independent Business Travel organisation that has grown considerably in the last few years mainly due to acquisitions. To assist with their growth they are looking for a hands off Business Travel Supervisor to manage two teams, maximise efficiency and improve staff knowledge and service levels through training.

The responsibilities of the Business Travel Supervisor are as follows:

  • Managing a team of approx 10 BTC's across two teams.
  • Liaising with the Operations Manager to set and implement service standards
  • Monitor staff, ensuring they are hitting SLA's internally and with clients
  • Conduct Training to improve staff's technical and service skills
  • Analyse MI data to assist with making recommendations for improvements
  • Maximise efficiency through streamlining procedures
  • Assist the Operations manager with developing Sabre scripts to maximise booking efficiency
  • Conduct 1-2-1's and appraisals

The skills required for the Business Travel Supervisor are:

  • Previous team leader / supervisory experience working in Business Travel is essential
  • Knowledge of Sabre is essential
  • Good clear communicator who is able to motivate staff
  • Organised and practical thinker that understands what is required to improve efficiency and staff performance
  • Analytical, able to understand MI data

In return the company will offer excellent salary.

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