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13 days ago
C & M Recruitment
Salary: £30000 - £32000 per annum + benefits
Location: Netherlands
Job type: Permanent
Contact: Shannon O'Callaghan
Sector: Travel/Tourism
Category: Business Travel Jobs

Business Travel Support Agents - Required for this niche business travel company who have had a huge amount of investment and are in the process of opening an office in the City Centre of Amsterdam. They are looking for a number of support agents to help clients with any questions in regard to the app when they are booking their corporate travel. Travel industry experience is a must, ideally in businesse, but they will look at leisure consultants . They will pay between €25k-€35 + benefits.

Business Travel Support Agents Duties

  • Assist clients and support team members on any form of correspondence between customer and company to provide app and travel related support. Examples may include help in finding core problems with the app, airline assistance in finding efficient routes to secure the lowest available fares, changes to existing reservations and exchanging tickets, understanding travel products and general travel services in response to identified, specific client needs by effective use and knowledge of the airline industry, GDS and third party technology
  • Acts on customer requests including complex and lengthy specifications
  • Provides clients with accurate travel and tech related help for information to assist with any client initiated changes and unexpected situations
  • Ensures optimum customer service capabilities through the effective use of chat,

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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