Business travel operations supervisor - Required for this lovely expanding TMC based in a great location in the city. They are looking for an experienced business travel supervisor with strong galileo knowledge and will pay up to £38,000 + bonus and benefits.
Business travel operations supervisors duties
-To ensure the highest level of customer service is consistently provided by the team and that all operational deadlines and client SLA's are met.
-To ensure all bookings meet the company's standards for quality ensuring that all relevant information is included in the booking file, client communication and all documentation.
-Hands on as required arranging all aspects of travel and travel related services including, airlines flight bookings (scheduled, charter and low cost), self-drive and chauffeur driven car hire, rail, hotel, ferries, passports, visas, health requirements, fares, foreign currency, theatre tickets, excess baggage, plus any other products and services that client may require
-Lead, drive and support the team as required
-Identify areas of weakness and address the issues
-Review processes to ensure agreed best practice standards are consistently adhered to.
-Be responsible for seeking continuous improvement and consistency across the team.
Business travel operations supervisors skills required
-Business travel supervisor, Team leader, lead agent etc experience
-Strong galileo knowledge
-Strong people management experience
-Experience of carrying out appraisals and recruitment
If you are interested in the above role please call Duncan onquoting DT53926 or send your cv to firstname.lastname@example.org
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