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15 days ago
Salary band: £15k - £20k
Location: Hampshire
Job type: Permanent
Contact: Anonymous
Category: Chef Jobs
Supporting the Cafe Manager in delivering excellent customer service to cafe customers, preparing beverages to high standards of quality and speed, supporting the Chef in preparing and serving hot dishes, sandwiches, savouries and desserts.

Demonstrating a clear understanding of the customer perspective and doing whatever is needed to meet their expectations of an excellent cafe experience to encourage repeat visits.

Main Responsibilities:
Delivering first class customer service
Accurate order taking
Making and serving drinks swiftly
Preparing, presenting and serving food as required
Operating the till and handling cash and credit cards
Maintaining and rotate stock levels
Demonstrating product knowledge by advising customers and making suggestions
Attend team meetings as required
Complete daily checklists (including cleaning) for the cafe and notify the manager of any issues you cannot rectify yourself
Other tasks and activities that reasonably fall within this role

Knowledge, Skills and Experience :
Enthusiastic, friendly and approachable
Ability to naturally engage and interact with all sorts of people is essential
Have experience of working successfully in a customer facing environment
An excellent understanding of customer service and how to deliver that, to exceed expectations
Able to work calmly in busy environments, coping with peaks and troughs of activity
Confident communication skills to build rapport within your team, and with customers
High standards of hygiene and cleanliness
Willingness to learn

Please note:
You will need your own transport to be able to reach the cafe on the airport
Working days may be arranged into a rotating shift pattern that will include working some weekends and Bank Holidays
Ability to occasionally work additional days/hours to cover absence would be advantageous
Equivalent of 28 days holiday
As a CAA-regulated secure environment; successful applicants will need to undergo checks

To be considered for this role, please apply today

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