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23 days ago
Salary band: Any
Location: Oxfordshire
Job type: Permanent
Contact: Malmaison
Category: Hotel Jobs
The clue to Malmaison's distinctive character is our passion for creating memories in an aspirational lifestyle brand. Malmaison is flirty, sexy and sophisticated. Inviting and seductive. Our customers feel special. They're all celebrities in our eyes, and deserve VIP treatment. Our locations also make us very different from other UK hotels. Guests might find themselves checking into a converted church, a former prison, a hospital, or even a Royal Mail sorting office. Each hotel is a unique transformation, designed with a bold, adventurous vision of luxurious hospitality.
In return you get to work for great brands with like minded people with an award winning benefit package including:

A range of fabulous flexible benefits to help you outside of work - including health & life insurance.
A contributory Pension Scheme
A Childcare scheme providing tax credits on any childcare you may be paying.
Service Charge (department specific) which will be performance driven
Free uniform
Annual People Awards
Amazing People Engagement and Activity Plan
Employee assistance scheme to help you navigate through life's challenges
Generous holiday entitlement
Fantastic company discounts including staff rates & Food & Beverage discounts at all of our exciting locations
Major high street discounts -helpful when buying things to treat you or others!

Hotel Porter

Job Description:

The role involves taking responsibility for welcoming our guests to the hotel in a friendly and helpful manner. You will be required to ensure that the entrance and reception of the hotel is kept clean and tidy, assist guests with their luggage and be a point of contact for our guests should they have any queries. You will be expected to valet park cars and assist reception with other responsibilities to ensure that all requirements are met during our guests stay. Hotel Porters must be passionate about hospitality and delivering amazing hospitality to our guests. Experience in a similar quality hotel is beneficial but not necessary; however, seeing as you will be the first and last face the guest see when they enter / leave the hotel - service with a smile and personality is a must.

It's never a hard day's night at Oxford hotel, which is surely one of our most unique buildings around. Located in a converted prison in a medieval castle, this boutique hotel is in Oxford Castle Quarter, one of the oldest, busiest and trendiest spots in the city. So, if you're tired of doing hard time in run-of-the-mill hotels, check into this extraordinary slammer where the only hardship is having to go home! Take your pick from 95 richly appointed rooms and suites that, although once a little bit threadbare, are now packed with some of the best creature comforts that come to mind. Food and drink are our raison d'tre, and there's no better place to enjoy them than in our stylish Brasserie, where fresh, local and classic dishes are cooked to perfection. You can rely on our generous portions and passion for food, and don't worry about having to do porridge: our lavish brunches are second to none. Be sure to stop by our stylish, neon-lit Malbar, where you can quaff something cold, dip into our world-class wine list or enjoy a latte with a fresh croissant. Just five minutes from the bars, restaurants and museums in town, this is without a doubt one of the most unique and thrilling hotels in Oxford city centre. So who wants to escape? Once you've visited Malmaison Oxford, we suspect you'll become a repeat offender!

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