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about 1 month ago
Hilton Hotels & Resorts
Salary band: Any
Location: Lanarkshire
Job type: Any
Contact: Hilton Hotels & Resorts
Category: Bar Jobs

A Food & Beverage Assistant withHilton Hotels & Resorts is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.

What will it be like to work for this Hilton Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.What will I be doing?

As a Food & Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food & Beverage Assistant would also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events

  • Welcome guests in a polite and friendly manner

  • Take and deliver customer orders, consistently demonstrating high levels of customer service

  • Prepare set ups for tables and/or rooms

  • Follow cash handling procedures

  • Manage guest queries in a timely and efficient manner

  • Up-sell with latest departmental incentives

  • Ensure compliance of brand standards

  • Strive to achieve departmental targets

  • Ensure cleanliness of work areas

  • Comply with hotel security, fire regulations and all health and safety legislation

  • Comply with local licensing laws

  • Be environmentally aware

  • Assist other departments wherever necessary and maintain good working relationships

Salary: 7.06 per hour

Hours: Flexible Hours, evening shifts

Restaurant Concept:

Scottish farmers are known the world over for their dedication to The Cause and their consistently high-standards. That's why you'll find that almost everything on our menu was either reared here, harvested here or was landed right here on the shores of Scotland



What are we looking for?

Our staff is the reason our customers return week after week, we are looking for Restaurant staff with a passion for food and creating a great customer experience.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in a popular and busy Restaurant

- Passion for delivering high standards of customer service

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