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about 1 month ago
Hilton Hotels & Resorts
Salary band: Any
Location: Highlands & Islands
Job type: Any
Contact: Hilton Hotels & Resorts
Category: Bar Jobs
A Funhouse Assistant with Hilton Hotels & Resorts is responsible for taking and delivering customer food and beverage orders to deliver an excellent Guest and Member experience while consistently exhibiting high levels of customer service.

What will it be like to work for this Hilton Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected. If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.What will I be doing?

As a Funhouse Assistant, you are responsible for taking and delivering customer food and beverage orders to deliver an excellent Guest and Member experience. A Funhouse Assistant would also be required to assist in achieving departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Ability to work in all areas of food and beverage including bar

  • Welcome customers in a polite and friendly manner

  • Take and deliver customer orders while consistently providing highs level of customer service

  • Manage presentation of counter sales and food service areas

  • Adhere to cash handling procedures

  • Achieve positive outcomes from customer queries in a timely and efficient manner

  • Up-sell with latest departmental incentives

  • Follow and adhere to company brand and environmental standards

  • Strive to achieve departmental targets as part of the team

  • Comply with hotel security, fire regulations, and all health and safety legislation

  • Awareness of local licensing laws

  • Liaise with other hotel departments



What are we looking for?

A Funhouse Assistant serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude

  • Good communication skills

  • Committed to delivering a high level of customer service

  • Excellent grooming standards

  • Flexibility to respond to a range of different work situations

  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Experience in food and beverage

  • Experience with cash handling

  • Knowledge of food hygiene regulations

Are there any Special Conditions Related to this Position?

Yes. This position requires a Criminal Records Bureau Check. Hilton Worldwide will conduct this check during the employment process.



What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality. More than 500 locations and nearly 200,000 rooms across six continents Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest rooms Flagship brand of Hilton Worldwide with properties in more than 77 countries More than 70 world-class resorts and more nearly 200 full-service spas Harris Poll EquiTrend, Brand of the Year - Full Service Hotel for 2010 and 2011 Number one global brand awareness in the hospitality industry.

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