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15 days ago
Hilton Hotels & Resorts
Salary band: Any
Location: Lanarkshire
Job type: Any
Contact: Hilton Hotels & Resorts
Category: Customer Service Jobs

A Membercare Assistant is responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience.

What will it be like to work for a Hilton Worldwide Brand?

Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

What will I be doing?

As a Membercare Assistant, you are responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • General cleaning of all areas
  • Deep cleaning around the club
  • Report lost property, accidents, maintenance issues, or other incidents
  • Ensure guests are welcomed and prompt assistance provided when needed
  • Maintain professionalism with members at all time
  • Ensure compliance with all health and safety regulations
What are we looking for?

A Membercare Assistant serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    Strong interpersonal skills Committed to delivering a high level of customer service Ability to work in a consistently professional and helpful manner Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions::

    Excellent attention to detail High standards of cleanliness Previous cleaning

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