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9 days ago
That Recruit
Salary band: Any
Location: Lancashire
Job type: Any
Contact: That Recruit
Category: Customer Service Jobs
We are looking for an experienced Coffee Shop Manager who has a passion for great hospitality, quality food and excellent customer service.

Salary will reflect managerial experience.

Job Introduction

As Coffee Shop Manager at our busy garden centre coffee shop, you will plan, organise and coordinate all catering activity. You will ensure high standards of service are achieved, maintained and developed and ensure the team are fully engaged and motivated. You will lead a team of 12 full and part-time staff, people management skills are essential with the ability to communicate successfully with both staff and customers. If you are passionate about customer service and have proven management and communication skills, we want to hear from you!

Role Responsibility

* Plan, organise and coordinate all catering activity.
* Ensure standards of service are excellent.
* Monitor all food standards and hygiene standards and ensure they are maintained at the highest level.
* Organise staff rotas and training.

The Ideal Candidate

* Previous experience of working in a similar role within the catering industry.
* Proven experience in catering sector, including stock management and customer service.
* Knowledge of all aspects of the kitchen operation is essential.
* Have good numerical and communication skills, must be able to demonstrate effective verbal and written communication.
* Be able to demonstrate attention to detail and adherence to standards.
* Possess Level 2 and 3 Food Safety certificates ideal but training can be given.
* Proven track record of leading, managing and developing a team.

Coffee Shop Opening Hours 9.30 am - 4.30pm Monday to Sunday

We are a traditional family run business based in Upholland on the outskirts of Skelmersdale, with a reputation for offering an excellent range of plants at exceptional value.

The Coffee Shop and Pantry located within the garden centre is a light, spacious and relaxing environment, offering a wide range of homemade foods and mouth-watering freshly baked cakes!

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