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7 days ago
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Compliance Exectuive


Travel Futures
Salary: £19 - £21k plus bonus & benefits
Location: North West London, West London, Slough, Harrow, Uxbridge
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Admin Jobs, Customer Service Jobs, Operations Jobs, Tour Operator Jobs, Travel Agent Jobs
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Compliance Executive – Uxbridge - £19 - 21k

 

A Compliance Executive is required by one of the UK’s best loved holiday travel brands to help provide operational compliance and product quality control across its sales channels.  As the Compliance Executive, you will be working closely with the Head of Customer Experience to ensure that customers have access to the best possible travel prices quoted by monitoring across all sales channels.

 

As Compliance Executive, you will:

  • Mystery shop sales channels to ensure travel products are available at advertised prices
  • Ensure that online response times to customers are within company guidelines
  • Monitor feedback on social media and customer review websites
  • Daily reporting of company performance figures and statistics to senior managers
  • Interpret data to understand how company resources can be maximised
  • Other reasonable ad-hoc office duties

 

As Compliance Executive, you will have excellent attention to detail, with a head for figures with the ability to work methodically and to deadlines.  You will understand how to interpret data and have a good understanding of EXECL (Pivot Tables / V-Lookups etc).  You will also have excellent people and communication skills and have the ability to deal with stakeholders at all levels.  A background in the travel industry is not a necessity.

Compliance Executive – Uxbridge - £19 - 21k

 

A Compliance Executive is required by one of the UK’s best loved holiday travel brands to help provide operational compliance and product quality control across its sales channels.  As the Compliance Executive, you will be working closely with the Head of Customer Experience to ensure that customers have access to the best possible travel prices quoted by monitoring across all sales channels.

 

As Compliance Executive, you will:

  • Mystery shop sales channels to ensure travel products are available at advertised prices
  • Ensure that online response times to customers are within company guidelines
  • Monitor feedback on social media and customer review websites
  • Daily reporting of company performance figures and statistics to senior managers
  • Interpret data to understand how company resources can be maximised
  • Other reasonable ad-hoc office duties

 

As Compliance Executive, you will have excellent attention to detail, with a head for figures with the ability to work methodically and to deadlines.  You will understand how to interpret data and have a good understanding of EXECL (Pivot Tables / V-Lookups etc).  You will also have excellent people and communication skills and have the ability to deal with stakeholders at all levels.  A background in the travel industry is not a necessity.


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