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16 days ago
Hilton Worldwide
Salary band: Any
Location: London
Job type: Any
Contact: Hilton Worldwide
Category: Bar Jobs

A Conference and Banquet Operations Porter is responsible for setting up meeting rooms and ensuring all working areas are kept clean and tidy to deliver an excellent Guest and Member experience while working in all areas of Food and Beverage.


What will it be like to work for a Hilton Worldwide Brand?

Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.


Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors.


At Hilton, our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!



What will I be doing?

As a Conference and Banquet Operations Porter, you are responsible for setting up meeting rooms and ensuring all working areas are kept clean and tidy to deliver an excellent Guest and Member experience. A Conference and Banquet Operations Porter will also be required to be able to work in all areas of Food and Beverage. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Set up meeting and event rooms
  • Ensure compliance of brand standards
  • Knowledge of menu content, menu changes, and promotional activities
  • Ensure the Conference and Banqueting areas are kept clean and tidy
  • Ensure Refreshment breaks are served at the correct times
  • Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
  • Welcome guests in a polite and friendly manner
  • Follow cash handling procedures, if required
  • Manage guest queries in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
What are we looking for?

A Conference and Banquet Operations Porter serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Conference and Banquet department and/or industry experience
  • Previous experience of silver service
  • Knowledge of Food Hygiene Regulations

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