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2 months ago
Prospects4CorporateTravel
Salary: Salary Up To £17000
Location: Birmingham
Job type: Permanent
Contact: Recruitment Team
Category: Business Travel Jobs

Conferences Consultant (MICE) – Birmingham - £17000

Prospects4Travel are recruiting for a Conferences Consultant (MICE) on behgalf of one of one the fastest growing travel management company’s in the UK. The successful candidate will undertake MICE (Meetings Incentives Conferences and Events) bookings and ensure that customer service (communications with customers and accuracy of bookings) remains a key priority.

Key Responsibilities of the Conferences Consultant (MICE) role are:

  • To be aware of and act in accordance with all Company Quality Standard and Procedures
  • Dealing with phone calls and email requests/queries from existing and potential clients
  • Process conference and groups enquiries/proposals/bookings
  • Providing clients with suitable options and suggestions of the best way to meet their event or group MICE requirements;
  • Arranging all conferences, events, groups, incentives and meetings for up to 1000 delegates.
  • Proactively maintaining relationships with clients at all times;
  • Helping with any problems clients may have and provide the appropriate customer service
  • Process responses to clients within the companies agreed service level agreements;
  • Actively get involved in the process operated by the company and make suggestions on possible improvements;
  • To be part of the team and actively help and assist colleagues as needed.

The requirements of the Conferences Consultant (MICE) role are:

  • A good communicator, well organised and used to working to tight deadlines and under pressure;
  • A friendly and professional telephone manner;
  • Confident interacting with clients and suppliers on the telephone,
  • Able to use one's own initiative to overcome problems;
  • Professional attitude when dealing with suppliers, customers and fellow colleagues.
  • A positive, flexible attitude and a great team player.
  • Experience of working as a MICE consultant either agency or venue background.

To apply for the Conferences Consultant (MICE) role, please click on the link below or call Prospect4Corporate Travel on

Alternatively apply online via our website javascript:void(0); where you can register your CV, get job alerts and see all of our current vacancies.

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