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about 1 month ago
Salary band: Any
Location: Berkshire
Job type: Permanent
Contact: Anonymous
Category: Customer Service Jobs
Manpower are currently recruiting for an experienced Conferencing and Banqueting supervisor for our client based just outside Slough. Previous experience working in a 4 or 5 star hotel is essential.

* Previous supervisory experience within a luxury hotel environment is not essential but desirable as you will be overseeing luxury weddings and exclusive conferences and events
* Well organised, outgoing & service minded
* Ability to multitask & troubleshoot throughout the department
* Excellent customer service skills
* Impeccable personal appearance
* Strong interpersonal skills, articulate and confident communicator
* Handles pressure calmly and professionally
* Thrives on working in a fast-paced environment
* Personal preference to be on the floor and be prepared to get physically involved in set-ups, clear downs, service and function requests

To adhere to and promote the department health and hygiene philosophy
* To actively carry out training needs analysis to identify training requirements for staff
* To assist the Sales and Events team with operational queries about future bookings
* To work closely with every department in the hotel to ensure great guest service

* Highly competitive salary
* Career progression through training and development
* 28 days paid holiday including bank holidays
* Free meals whilst on duty
* Discounted rates on facilities
* Free use of the gym
* Uniform and free laundry service

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