5338 jobs - 249 added today
239401 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me newest jobs similar to this one
12 days ago
only 16 days until close

Corporate Hospitality Manager


Anonymous
Salary band: £30k - £40k
Location: Belfast
Job type: Permanent
Contact: Anonymous
Category: Customer Service Jobs
Apply
Select how you want to share:
View similar
Our client is a well known company based in the heart of Belfast. Due to internal movement we are currently seeking a Corporate Hospitality Manager to join their team on a full time permanent basis.

Role:

We are currently recruiting a new role which sits within the Arena's Food and Beverage Department, supporting the Head of Catering and Merchandising. The successful post holder will be operationally responsible for delivering an exceptional level of customer services to all areas of hospitality.

MAIN DUTIES

*

Assume operational responsibility for planning and managing hospitality requirements for all events.
*

Manage and lead the hospitality team to provide the highest levels of customer service
*

Oversee hospitality staff rotas, ensuring staffing levels are correct in order to provide outstanding levels of customer service.
*

Achieve challenging KPI's and financial targets.
*

Working alongside the Commercial Department, identify new sales opportunities, whilst growing existing business.
*

Build and maintain effective relationships with corporate hospitality clients.
*

Communicate with corporate hospitality guests to ensure the highest level of customer service is provided; feedback to relevant staff to ensure continuous improvements and expectations are met.
*

Assist and support the recruitment, induction and training of all hospitality staff.
*

Have a clear understanding of Food Safety, Health and Safety compliance and completing risk assessments.
*

Undertake a range of administrative and backup duties in accordance with operational and backup procedures.
*

Resolve any issues or complaints which may arise during an event in a professional manner.
*

Undertake such other duties, training and/or hours of work as may be reasonably required and consistent with the general level and responsibility of this job.
*

Any other duties as reasonably requested by the Head of Catering and Merchandise.

Essential criteria

*

A 3rd level qualification in hospitality management plus 3 years' experience working at a managerial level gained in a hospitality environment OR 5 years' experience working at a managerial level gained in a hospitality environment.
*

Minimum of 3 years' experience in a front of house customer relations role.
*

Possess a current level 2 Food Hygiene certificate.
*

Knowledge of both COSHH and HACCP standards.
*

Excellent communication, interpersonal, organisational skills, with attention to detail and follow up skills.
*

Experience of delivering a world class customer service in a demanding environment
*

Innovative and forward thinking, with a sound business acumen.
*

IT literate, with particular experience in Microsoft Excel, Word and Outlook.
*

Willingness to be flexible, work flexible hours, including evenings, weekends and public holidays.

Desirable criteria

*

Possess a current Level 3 Food Hygiene Certificate.
*

Possess a current World Host Certificate.
*

Possess a current HACCP certificate.
*

Possess a current COSHH certificate.
*

Experience in Microsoft Publisher

Salary will depend on experience and skills based on the above and will range from 32k - 35k per annum with additional company benefits.

To apply please submit your Cv via the link provided
Our client is a well known company based in the heart of Belfast. Due to internal movement we are currently seeking a Corporate Hospitality Manager to join their team on a full time permanent basis.

Role:

We are currently recruiting a new role which sits within the Arena's Food and Beverage Department, supporting the Head of Catering and Merchandising. The successful post holder will be operationally responsible for delivering an exceptional level of customer services to all areas of hospitality.

MAIN DUTIES

*

Assume operational responsibility for planning and managing hospitality requirements for all events.
*

Manage and lead the hospitality team to provide the highest levels of customer service
*

Oversee hospitality staff rotas, ensuring staffing levels are correct in order to provide outstanding levels of customer service.
*

Achieve challenging KPI's and financial targets.
*

Working alongside the Commercial Department, identify new sales opportunities, whilst growing existing business.
*

Build and maintain effective relationships with corporate hospitality clients.
*

Communicate with corporate hospitality guests to ensure the highest level of customer service is provided; feedback to relevant staff to ensure continuous improvements and expectations are met.
*

Assist and support the recruitment, induction and training of all hospitality staff.
*

Have a clear understanding of Food Safety, Health and Safety compliance and completing risk assessments.
*

Undertake a range of administrative and backup duties in accordance with operational and backup procedures.
*

Resolve any issues or complaints which may arise during an event in a professional manner.
*

Undertake such other duties, training and/or hours of work as may be reasonably required and consistent with the general level and responsibility of this job.
*

Any other duties as reasonably requested by the Head of Catering and Merchandise.

Essential criteria

*

A 3rd level qualification in hospitality management plus 3 years' experience working at a managerial level gained in a hospitality environment OR 5 years' experience working at a managerial level gained in a hospitality environment.
*

Minimum of 3 years' experience in a front of house customer relations role.
*

Possess a current level 2 Food Hygiene certificate.
*

Knowledge of both COSHH and HACCP standards.
*

Excellent communication, interpersonal, organisational skills, with attention to detail and follow up skills.
*

Experience of delivering a world class customer service in a demanding environment
*

Innovative and forward thinking, with a sound business acumen.
*

IT literate, with particular experience in Microsoft Excel, Word and Outlook.
*

Willingness to be flexible, work flexible hours, including evenings, weekends and public holidays.

Desirable criteria

*

Possess a current Level 3 Food Hygiene Certificate.
*

Possess a current World Host Certificate.
*

Possess a current HACCP certificate.
*

Possess a current COSHH certificate.
*

Experience in Microsoft Publisher

Salary will depend on experience and skills based on the above and will range from 32k - 35k per annum with additional company benefits.

To apply please submit your Cv via the link provided

Email me newest jobs similar to this one

  Back to the top