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15 days ago
K.B.C. Associates Ltd
Salary band: Any
Location: London
Job type: Permanent
Contact: K.B.C. Associates Ltd
Category: Events Jobs
Job Title: Sales Manager Location: London Place of Work: London SW7 Normal Hours of Work: 9am - 6pm Working Pattern: Monday - Friday, 5 days per week Weekends will not normally be included, however some weekends will be expected along with attending Client evenings and events . Line Manager: Director of Sales Job Purpose/ Summary:Key responsibility is to develop and secure new business for the London portfolio of properties from domestic and international markets, but also to maximize revenue from existing accounts. Senior Sales Manager - Description & Qualifications Experience as a Sales Manager in a similar capacity of hotel or serviced apartments providerBusiness- or Hospitality related degree (ie Bsc Hotel / Tourism Management)Achieving a weekly / monthly KPI's of sales meetings and new accountsAchieving an annual set Revenue TargetsTo maintain responsibility of selected key accountsTo be proactive with locating new business through the appropriate mediaTo provide basic selling techniques training and support to the teamTo assist DOSM, EMEA in training new/existing members of the Sales departmentTo assist with the management of Consortia clientsTo act as a role model to the rest of the TeamTo be able to negotiate effectively in order to achieve an overall high ADRResponsible for proactively driving revenue and securing businessRepresentation of the company on sales meetings, in-house events, exhibitions, conferences and networking eventsIn depth knowledge of the serviced apartment industryIn depth knowledge of the corporate and TMC industryTo maintain an open and frequent communication between other departments and other propertiesTo optimize room utilization by assessing the demand and supply for accommodationTo manage special projects under the direction of Director of Sales of Marketing, EMEATo assist in ensuring efficient administration of the department is taking place to support all sales activitiesTo ensure personal presentation is of the highest standards at all times to project a professional image to internal and external clients To ensure that learning and development is undertaken to enable you to fulfill your job role. Attend Departmental InductionAttend Job chats and performance reviews.Attend Annual appraisals To ensure that a good level of product and local knowledge for guests when requested. Must be aware of departmental and relevant apartment facilities, opening/ closing times, disabled facilities and room types etc.Knowledge of local area i.e.: Shops, Places of interestKnow who to direct guests to if unable to answer queries.Knowledge of third party booking procedures.Core competencies with ROCIT values Responsiveness FlexibleResponds to ChangeCalm Under PressureThinks Ahead Ownership Can Act on own initiativeAccepts responsibility for own actionsApplies knowledge and experienceOrganised Commitment Open & HonestTreats people fairlyRespects ConfidencesAdheres to Legal ObligationsMeets DeadlinesGood TimekeepingMotivatedSets a Good example Innovativeness Looks for fresh IdeasTurns good ideas into realistic solutions Grooming Policy Adheres to grooming policy at all times.Understands that failure to comply with this will be noted and recorded, which may result in disciplinary procedure. Teamwork Plays their partUnderstands effect of own behavior on othersSupports, develops, and encourages others.

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