Are you an experienced Business Travel Account Manager looking for a new challenge in a growing business travel company? Do you have a proven background of retaining and developing existing accounts, as well as bringing in business as a Corporate Travel Account Manager? We have a fantastic chance for you to use and develop these skills as this leading independent company is looking to recruit an experienced Corporate Account Manager, based from home.
JOB DESCRIPTION: - Professionally and courteously deal with customers and build strong business relationships. - Regularly call rounds key contacts to ensure they are happy with the service, to ascertain any issues and to give confidence & support to the customer. - Handle initial escalations / issues. - Communicate issues and feedback to implementation / online support / reservation teams as required. - Ensure that any complaint is quickly resolved to the satisfaction of the customer and the Company. - Ensure the portfolio of products and services are effectively communicated to these customers to ensure maximum growth. - Identifying new opportunities within existing customers and efficiently communicating such information to the Sales Team. - Owning customer issues on behalf of your named customer accounts and for other Account Managers when absent. - From time to time assist customers with service investigations to determine the cause of specific issues.
EXPERIENCE REQUIRED: We are seeking a candidate with solid account management within a Business Travel environment. You will be self-motivated, with excellent customer service and sales skills, and a determination to develop business!
THE PACKAGE: You will be offered a very competitive salary up to £40K depending on experience. This is an exciting opportunity to join this ever growing, leading company!
INTERESTED: If you are keen to be considered for this position please follow the instructions to apply, send your CV to firstname.lastname@example.org or for further information please call Helen at Travel Trade Recruitment on