1452 jobs - 32 added today
245947 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me newest jobs similar to this one
about 1 month ago
Prospects4CorporateTravel
Salary: £42k - 45k per year
Location: South West London, Hertfordshire, Kent, Royal Tunbridge Wells, Croydon
Job type: Permanent
Contact: Mark Thompson
Category: Account Manager Jobs, Marketing Jobs, Operations Jobs

Prospects 4 Travel are currently recruiting for a CRM Manager on behalf of our client who are major events organiser. The successful candidate will be responsible for CRM (Microsoft Dynamics) and Digital Marketing Support Specialists and will lead and support delivery of CRM strategies including customer acquisition and retention campaigns, encouraging customer retention and brand loyalty.

The Key responsibilities of the CRM Manger role are:

  • Influence stakeholders and cross-group teams to ensure the CRM works effectively for all aspects of the business 
  • Improve the CRM (Microsoft Dynamics) in terms of usability for sales and marketing and data quality for campaigns.
  • Plan and deliver CRM  (Microsoft Dynamics) strategies across the group
  • Acquisition campaigns to convert guests to future bookers and recognised customers
  • Retention campaigns, from concept to post-event analysis
  • Campaign management (creative, campaign proposal, preparation, overseeing the production process, execution and reporting back results)
  • Ensuring the CRM  (Microsoft Dynamics) platform structure and architecture works seamlessly and captures all required information at key points in the customer life cycle.
  • Customer Journey Mapping - analysing touch points and maximising commercial opportunities
  • Overseeing direct communications with customers through the CRM/Email Marketing Platform
  • Monitor and maximise customer lifetime value strategies ensuring maximum profitability
  • Ensuring the database is segmented effectively for targeted marketing activities
  • Provision of Marketing KPI reporting in regard to CRM and marketing performance
  • Support the Group Head of Marketing and Head of Business Services in the development of the group wide customer strategy
  • Support the development and ongoing execution of a plan to develop and manage group data
  • Support all Regional Heads of Marketing to deliver in-market, tactical campaigns
  • The provision of CRM  (Microsoft Dynamics) support or insight as requested by group sponsorship, group marketing or group sales teams to inform and drive their plans/activity
  • Help develop marketing team members with their knowledge, skills and execution of email marketing and use of CRM  (Microsoft Dynamics) 
  • To be a champion for the customer at all times, in the execution of CRM (Microsoft Dynamics) use, marketing activity and campaigns.


To apply for the CRM Manager role, please click on the link below or call Prospects4Corporate Travel on.


Alternatively apply online via our website javascript:void(0); where you can register your CV, get job alerts and see all of our current vacancies.

Here are some similar jobs for you to consider...


23 days ago
only 5 days until close
Sales / Reservations Manager
South East, Hertfordshire, Hertford
£30k - £40k
18 days ago
only 10 days until close
Customer Experience Executive/Manager
South West London
£30k - £40k
17 days ago
only 11 days until close
Corporate Account Manager
Berkshire, Hampshire, Hertfordshire, Bracknell, Guildford, Croydon
£40k - £50k
14 days ago
only 7 days until close

Email me newest jobs similar to this one

  Back to the top