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7 months ago
Travel Recruitment Solutions
Salary: Competitive salary + great bonus/ OTE & benefits
Location: Ayr
Job type: Permanent
Contact: Kieran Boardman
Category: Travel Consultant Jobs

Cruise Sales Consultant (Call Centre) – Ayr

Our client, one of the UK's leading independent travel companies, is currently looking to recruit a number of experienced cruise sales consultants to join their well established cruise team in their busy call centre in Ayr.

The Role

As a cruise sales consultant you will handle calls & enquiries from direct customers within a busy call centre environment, and primarily book cruise holidays with various tour operators across the UK. Working for an independent travel company, you will also have the ability to de-package a standard cruise holiday, and tailor-make a specific travel itinerary to match the exact needs & requirements of your customer. You will provide excellent destination & product knowledge to all customers, and help generate marketing campaigns for the team, highlighting any special offers and discounts available to your customers. You will also be required to maximise the sale of a booking through the promotion of various ancillary products.


As a cruise sales consultant you will have a number of years experience working in a similar cruise consultant or travel sales consultant role (in a travel call centre or retail travel agency), and have a good understanding of the UK cruise market. You will have a real passion for booking cruise holidays, and have previous experience tailor-making independent travel itineraries with flights, cruises and various ground products. You will be extremely sales & target driven, and have the ability to up-sell ancillary products to help maximise the revenue & profit on each booking. You will also be very PC literate, and have a good working knowledge of several travel booking systems, preferably Amadeus or Viewdata (although training will be provided).

Salary & Benefits

Great basic salary on offer for the right cruise sales consultant, along with a good commission structure and great on target earnings. You will also benefit from some great company benefits such as travel discounts & incentives, and up to 6 week annual leave.

Hours of work are Monday to Friday 09:00 – 17:30 & 11:30 – 20:00, Saturday & Sunday 09:00 – 18:00 (5 days)

To apply for this cruise sales consultant role or to enquire about similar travel sales or travel reservations positions then please apply below quoting ref: KB316

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* Please note that we are only able to contact applicants who have the exact experience our client is currently looking for; as per the above job spec

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