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16 days ago
Prospects4LeisureTravel
Salary: £17k - 19k per year + OTE £40k
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Cruise Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs, Travel Executive Jobs

Cruise Travel Consultant (German Speaking) upto £25k OTE £50k - London

Working for this exceptional specialist travel operator you will be a target driven sales person who is responsible for selling cruises as well as additional travel products and services. You will have at least 2 years experience working in a sales environment (inbound/outbound) preferably in travel/hospitality or other industry with complex selling processes.

You will be ambitious, motivated and strongly result oriented as well as possessing a positive attitude, and team player

Responsibilities

  • Responding to leads from our website, via outbound phone sales activities, email and inbound calls
  • Utilise web and other lead / inquiry sources to generate sales and grow long-term customer relationships
  • Upselling to higher suites, longer voyage’s, flights and pre and post packages
  • Develop customer relations by initiating calls and emails and recommending appropriate cruise packages
  • Work directly with the consumers to provide a personalised luxury customer service experience
  • Manage a high volume sales-focused workload, meet productivity goals, and optimize the selling process through pro-active customer contact.
  • Employ technical selling skills and product knowledge
  • Meet assigned monthly, quarterly, and annual targets.
  • Communicate and interact effectively with decision makers, at all levels internally and externally.
  • Maximize all opportunities in the process of closing a sale; service existing cruise bookings, and exercise upsell opportunities throughout the life of the customer relationship.
  • Sell consultatively, using active listening skills, and make recommendations to prospects and clients.
  • Help to develop a database of qualified leads and inquiries through referrals, direct mail, email, and networking.
  • Quickly apply new skills and multi-task to achieve peak levels of performance.
  • Assist in departmental sales efforts to move soft sailings and last minute inventory.
  • Maintain accurate records of all clients and potential clients, utilizing company-supported technology tools and processes.
  • Proven ability to achieve results and work well under pressure
  • Knowledge of Microsoft Office (Outlook, Excel, Word) and CRM tools

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